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Before you send an appointment request
Explain what you need when contacting a clinic. Understand the difference between a request and a confirmed appointment, and prepare for the conversation.

When contacting a clinic through Slinis, explain your purpose in a short, clear message. Asking about a service and requesting an appointment on a particular date are different needs.
Make your request clear
Mention the service you are interested in and your preferred way to communicate. Share suitable dates if you have them. Avoid sending unnecessary health information or personal documents in an initial message.
Wait for confirmation
Sending a request does not mean that an appointment has been confirmed. The clinic reviews the request, and the date and consultation details are agreed separately. Obtain current confirmation from the clinic before finalizing travel or accommodation.
Prepare for the conversation
- Write a short list of the questions you want to ask.
- Check the location, date and communication method.
- If documents are requested, ask which ones are needed and why.
Following your request helps keep communication organized. Medical suitability and the scope of services are discussed with the healthcare institution and qualified professionals.
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